P&V and BBDO dive into a new adventure together

Human contact is becoming an increasingly rare thing in the insurance world. That’s why P&V puts its advisors at the centre of the customer experience. So whatever your story, they will listen with empathy and attention. Come on, what’s your craziest story?
P&V and BBDO dive into a new adventure together

As a cooperative company, P&V decides to swim against the current by putting its advisors at the center of the customer experience. They are not just names in a brochure, but people of flesh and blood, who know their customers personally and support them in all aspects of their lives.

Based on that insight, we launched a new campaign in which we follow the adventures of Pascal, one of P&V's 400 advisors. Pascal is like you and me and leads a normal life, with ups and downs, with pleasant and less pleasant surprises. And that’s why he is the right person to offer us insurance solutions tailored to our needs. Because P&V advisors are “Assureurs mais humains avant tout” / “Verzekeraars maar bovenal mensen”. So, no story is too crazy for the P&V advisors, and they will listen with attention and empathy.

“We are extremely proud of this campaign and the new slogan of the P&V brand. Proud, because the slogan is directly inspired by our advisors. By listening to them and observing how they interact with their customers on a daily basis. It is not just a baseline, but it’s our reality, and a strong asset of our network. This campaign was inspired by them and is completely dedicated to them,” says Thierry Ballas, Head of Marketing Communication P&V Group.

The campaign runs on TV, cinema and digital media. P&V will be present continuously from March to December.

But enough talking: time to dive into Pascal's first adventure. In this first episode we see how Pascal finds his house flooded after a holiday at the sea. And it looks quite spectacular, so we'll let you discover it for yourself.

50” director’s cut

30” TVC

10” tag-on

WORK

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Remember that text from your ex you never answered? Well, … we don’t do that. We’ve all been heartbroken by an unanswered message one too many times. We promise to answer every call or email. Even from your ex. But we prefer business inquiries. So, if you have one? Shoot, contact our CEO, he loves answering emails.

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